BIGBANK in second place of Verivox quality ranking
23 NOVEMBER, 2014

Estonian bank's term deposit offering rated “good” by consumer website. BIGBANK has been awarded the Verivox seal of approval for the quality of its term deposit services.

In comparison to other providers of time deposits the Estonian bank took the second place of the overall ranking with its product category “term deposit” with an evaluation of 1,7, for its product “time deposit maturity” BIGBANK received a score of 2.0 and made the fith place.

Verivox examined and compared the term deposit offering of 34 banks in total. The scores issued were based on the banks' terms and conditions and services. The ranking reflects interest rates over different periods, payment and supplementary terms as well as the banks' service quality. It collected the data as at 1 September 2014.

The evaluation included not only interest rates but other product terms and conditions, for example, the options of a joint account and active termination. In terms of services, the study examined the options for contact and communication with the bank – for example, based on the availability and cost of customer hotlines. Product features made up 80% of the total score and service features 20%.

The consumer portal Verivox sets out to provide independent, neutral and transparent price comparisons in energy, telecommunications, financial services and insurance. It also offers the largest overview of commission-free real estate. Consumers can access the price and product rankings free of charge. Verivox also negotiates contracts with individual providers on request.